Privacy Policy
Last Updated: August 2025
At House of Orchid, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, communicate with us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and postal address
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Order and Payment Information: When making purchases, we may collect order details and limited payment information (handled securely by third-party payment processors)
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Website Usage Data: IP address, browser type, pages visited, and interaction data via cookies and analytics tools
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Correspondence: Information you provide when contacting us for inquiries or support
2. How We Use Your Information
We use your data to:
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Fulfill orders and deliver services
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Communicate with you regarding your purchases, inquiries, or updates
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Improve our website, services, and customer experience
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Send marketing communications (only if you opt in)
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Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share data with:
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Trusted service providers (e.g., shipping partners, payment processors)
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Legal authorities if required by law
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Technical support partners for website functionality
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, analyze usage, and assist with our marketing efforts. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal data
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Withdraw consent for marketing communications
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Object to data processing or request data portability
To exercise your rights, please contact us at [info@houseoforchid.co].
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
8. International Visitors
If you are accessing our website from outside Iraq, please note that your information may be transferred to, stored, and processed in a country different from your own.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: